Privacy Policy
Last updated: 2025-10-28
Privacy Policy
Effective Date: September 18th, 2025
Tochan Solutions, LLC (SalesCue AI is our product) (“we,” “our,” “us”) respects your privacy. This policy explains how we collect, use, and protect your data.
1. Information We Collect
* Account info: name, email.
* Meeting data: recordings/transcripts processed via Recall.ai.
* Usage data: interactions with the service, analytics, and feedback.
* Third-party info: any data collected via forms or other services you use.
2. How We Use Your Data
* Provide and improve the service.
* Store and process data on Supabase and other third-party providers.
* Analyze usage to improve features and functionality.
* Respond to feedback or support requests.
3. GDPR & CCPA Rights
* You can contact us to inquire about accessing, correcting, or deleting your data, and we’ll assist where possible.
* We do not sell personal data and only use it to operate and improve the service.
* Some data processed through third-party providers (such as Recall.ai) is subject to their own data handling and deletion policies, which may limit our ability to directly fulfill certain requests.
* As such We’re working toward full compliance with GDPR (EU/EEA/UK) and CCPA (California). If you reside in these regions and are not comfortable with this, please refrain from using the service.
4. Data Sharing & Third Parties
* We may share data with Recall.ai, Supabase, or other service providers solely to operate and improve the service.
* We do not sell your personal data.
5. Data Security
* We take reasonable technical and organizational measures to protect your data.
* However, no system is completely secure. You use the service at your own risk.
6. Children
* The service is not for anyone under 18. We do not knowingly collect data from children.
7. Changes to This Policy
* We may update this Privacy Policy.
* Continued use of the service after changes constitutes acceptance.
Contact Information
Email:
Address: